How do I start a warranty claim?

We process and administrate all of our warranty claims in conjunction with our dealers and so to have your bike considered for any would-be warranty implications you would need to take your bike and a proof of purchase demonstrating that you are its original owner to any Cervélo dealer near you and ask them to submit a warranty claim to us on your behalf. This will go before our warranty team and be assessed in conjunction with your dealer, after which any would-be next steps would be communicated to your dealer who would in turn be responsible for relaying that back to you.

To find the nearest Cervélo dealer to you who can assist you in submitting your warranty claim to us, you can refer to our Cervelo Dealer Locator tool.